Montoursville – The Pennsylvania Department of Transportation (PennDOT) Secretary Leslie S. Richards recognized 30 PennDOT employees for their outstanding performance with their highest recognition: the Star of Excellence Award.

Two employees from District 3, which represents Bradford, Columbia, Lycoming, Montour, Northumberland, Snyder, Sullivan, Tioga, and Union counties, were among the honorees.

Local winners Crista Dailey and Jennifer Reed were honored Monday, June 3, 2019 at an awards luncheon at the Governor’s Residence in Harrisburg.

“Crista and Jennifer are outstanding employees who exemplify PennDOT’s values,” said District Executive Sandra Tosca, P.E. “Their commitment to excellence is evident in all they do. We are proud and fortunate to have them as part of our team.”

Crista Dailey, District 3 Human Resources Officer

Crista Dailey showed great leadership during a five-year span when the HR Unit was shorthanded. Dedicated and tenacious, the unit continued to provide outstanding customer service. Dailey works to ensure labor agreements benefit the department, and personnel issues are handled quickly and fairly. Her team is focused on recruiting outreach at job fairs, local Career Links and schools, continually seeking new ways to improve safety and promote the department’s 24/7 safety culture.

Dailey has been pivotal in retaining many district-wide crew agreements, such as the regional seal coat and paving crews. This allowed the district to maintain lower equipment inventory and provide cost effective, efficient, and high-quality operations. County maintenance managers recognize Dailey for the assistance she provides on a wide range of challenging issues. She has shown strength and compassion when dealing with injured employees and an employee fatality.

Jennifer A. Reed, Columbia/Montour Maintenance Organization Roadway Programs Coordinator

Jennifer Reed is a team player who has done an outstanding job as Roadway Programs Coordinator for District 3’s Columbia/Montour Maintenance Organization. Jennifer prepares and executes superb, detailed annual budgets. She and a co-worker developed a five-year Excel planning tool to manage road maintenance activities. She is knowledgeable about payroll and provides training throughout the district on the electronic payroll application.

Reed assisted with winter operations on Interstate 80 during Winter Storm Stella and provided weekend winter management during winter operations.

Reed always makes safety a priority. She is active on her organization’s safety committee and continually looks for ways to improve its safety culture. She has proven to be skilled at controlling inventory and under her direction, the maintenance organization reduced on-hand inventory by $66,000. She showed exceptional leadership during an extended period serving as acting county maintenance manager. Reed is respected by everyone as a hard-working, innovative, and dependable employee.

“Every day, I am reminded of our employees’ dedication, their excellent customer service, and in many cases, their sacrifices,” said PennDOT Secretary Leslie S. Richards. “The accomplishments of our Stars of Excellence exemplify PennDOT’s mission to provide the very best transportation services to Pennsylvanians every day.

The Star of Excellence Awards are presented annually to employees who represent the department’s values of service, performance and integrity. The recipients represent a variety of organizational positions, spanning from highway maintenance and driver and vehicle services workers, to traffic control specialists, communications staff, and design and engineering specialists.